Payment and dispatch

payment

Payment

With us you can easily choose from the following payment options: Paypal, credit card (Visa, Mastercard, American Express, Maestro), Klarna (Sofort, purchase on account), instant transfer, Google Pay, Apple Pay, Shop Pay, eps transfer, Bancontact and ideal.

Shipping

Dispatch and return of the samples to the laboratory are free of charge in Germany. The shipping label for return is included with the test kit. For deliveries to other EU countries and Switzerland, we charge an expense allowance of € 9,99 during the ordering process. For non-EU countries, the expense allowance is € 19,99. Furthermore, the customer is responsible for the return shipment and the associated costs.

A possibly extended delivery time for the return is usually unproblematic. The breathing gas samples are stable for at least 14 days after they have been taken. Nevertheless, we would like to ask you to return the samples to our partner laboratory as soon as possible.